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Presented by Robert Clark MP |
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www.robertclark.net |
MAS attends record number of emergencies
Demand for ambulance attendance in Greater Melbourne remains high, with more than
46,500 emergency cases an average of more than 500 per day attended by the
Metropolitan Ambulance Service in the March quarter of 1999.
Of those, 32,699 were time-critical (Code 1), based on the information provided to the
Ambulance Communications Centre. More than 90% of these cases were attended to in 14
minutes or less.
Compared with the March 1998 quarter:
- Emergency ambulance caseload increased by 9.9%.
- 7.5% more emergency patients were transported.
- 10.2% more non-emergency stretcher patients were transported.
- Air Ambulance transports increased by 4.4%.
During the March quarter, four student Ambulance Paramedics began their training and
nine Ambulance Paramedics successfully completed the selection process and started MICA
(Intensive Care) training.
Workload |
| Quarter |
Sept 1997 |
Dec 1997 |
March 1997 |
June 1998 |
Sept 1998 |
Dec 1998 |
March 1999 |
| Code 1 cases |
31086 |
30117 |
28801 |
31961 |
32970 |
33569 |
32699 |
| Code 2 cases |
12069 |
11772 |
11784 |
11115 |
11924 |
12067 |
11854 |
| Code 3 cases |
1871 |
1667 |
1783 |
2088 |
2143 |
1994 |
1990 |
| Total cases |
45026 |
43556 |
42368 |
45164 |
47037 |
47630 |
46543 |
| Patients transported |
33690 |
32165 |
31339 |
33793 |
35646 |
34837 |
33697 |
| NB: Not all cases
result in a patient being transported to hospital |
Emergency
operations Code 1 Response Times (minutes) |
| Quarter |
Sept 1997 |
Dec 1997 |
March 1998 |
June 1998 |
Sept 1998 |
Dec 1998 |
March 1999 |
| 50th %ile
response time |
9 |
9 |
9 |
9 |
9 |
9 |
8 |
| 90th %ile
response time |
15 |
14 |
14 |
15 |
14 |
14 |
14 |
| Code 1 cases |
31086 |
30117 |
28801 |
31961 |
32970 |
33569 |
32699 |
Non-Emergency
operations Workload |
| Quarter |
Sept 1997 |
Dec 1997 |
March 1998 |
June 1998 |
Sept 1998 |
Dec 1998 |
March 1999 |
| Stretcher patients
transported |
19214 |
17400 |
17045 |
18365 |
20178 |
19015 |
18776 |
| Clinic car patients
transported |
7830 |
8307 |
7461 |
6442 |
6823 |
6425 |
6966 |
| Total |
27044 |
25707 |
24506 |
24807 |
27001 |
25440 |
25742 |
Service
Quality Feedback |
| Quarter |
Sept 1997 |
Dec 1997 |
March 1998 |
June 1998 |
Sept 1998 |
Dec 1998 |
March 1999 |
| Commendations
(written) |
163 |
121 |
116 |
107 |
153 |
132 |
113 |
| Complaints (written) |
60 |
41 |
37 |
36 |
23 |
38 |
33 |
| Patients transported |
61753 |
58928 |
56937 |
59696 |
63833 |
61499 |
60555 |
Air
Ambulance Victoria (Statewide) |
| Quarter |
Sept 1997 |
Dec 1997 |
March 1998 |
June 1998 |
Sept 1998 |
Dec 1998 |
March 1999 |
| Fixed-wing cases |
802 |
801 |
848 |
847 |
940 |
943 |
834 |
| Rotary-wing cases |
297 |
331 |
309 |
308 |
296 |
392 |
374 |
| Total cases |
1099 |
1132 |
1157 |
1155 |
1236 |
1335 |
1208 |
| Air-wing patients
transported |
1019 |
1056 |
1092 |
1096 |
1186 |
1222 |
1116 |